Frequently Asked Questions
How to request a ride?
Download Boogie rider app and sign up for the account. Once your account is approved, you will be able to request a ride.
If you are getting message “no card available”, please wait a couple of minutes and try to request a ride again.
Is it possible to schedule a trip request?
Coming soon.
What is cancellation fee?
TBD
Can I add multiple stops to my ride?
At this moment you are able to add one stop to your ride. Wait time at the stop must be under 15 minutes.
Can I pay in cash?
Currently we only accept Visa, Mastercard and Discover as methods of payment. Tips for your driver can be in cash.
How can I become a Boogie driver?
Please download Boogie driver app and Sign Up for the driver account to get started with Boogie.
If you have other questions or want to share your feedback, please write us at SUPPORT page in the app.